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Privacy Statement
This Privacy Policy and Website Terms of Use govern our relationship with you in relation to this website. The Privacy Policy sets out how we use and protect any personal information that you give us when you use this website. If you have any questions about the Privacy Policy or Terms of Use or do not agree with it, please contact us before using this website.
We may change this Privacy Policy and Website Terms of Use from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes.
What information do we collect?
You can browse this website without giving us any information. However, in order to use the House Exchange service you will need to register and give us certain information about yourself:
- your name and contact information, including your email address;
- your address and other information about your current property;
- information regarding the new property you are seeking.
What do we do with the information we collect?
We use this information to register you as a user of the House Exchange service and to facilitate your use of the service. As such, some of this information will be made available online to other users of the service, who may be tenants of local councils or other registered social landlords who participate in the scheme. We also use the information you provide in the administration of the system. We may contact you in connection with the service by telephone, post or email.
With whom do we share this information?
We will not transfer, disclose, sell, distribute or lease your personal information to third parties, other than:
- to other users of the House Exchange service, as part of the service and in order to facilitate exchanges only;
- to the support teams of the other councils, housing organisations and registered social landlords who participate in the House Exchange service;
- where we have your permission to do so;
- where we are required to do so by law.
How to get copies of or amend the information we have collected
You may view details of personal information which we hold about you under the Data Protection Act 1998.
If you think any information we have about you is incorrect or incomplete, please write or e-mail us as soon as possible. We will correct or update any information as soon as possible.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line.
Cookies
We use cookies to assist in visitors’ use of our website. Cookies are files that your web browser stores on your computer that allow our website to recognise that you are a current visitor. They mean that we can maintain information that you enter on one page of our site to use on other pages of the site, so that (for example) you do not have to log in on each page. Our site uses only session cookies, which just hold the information about your visit for the current session. No personal information is stored in the cookies, and we do not use the information held in the cookies for any purpose other than the normal operation of the site. You can, should you choose, disable cookies from your browser and delete all cookies currently stored on your computer. On Microsoft Internet Explorer, this can be done by selecting “Tools/Internet Options” and reviewing your privacy settings or selecting “delete cookies”. However, this will prevent you from taking full advantage of the website. For further information about cookies, their use and how to disable them please visit http://www.101ltd.com/cookies.
No information obtained from the cookie will be used by us for marketing purposes. We do not use third party cookies on our site.
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